Privacy Policy
Last updated: December 30, 2024
At Verdic, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI validation service.
1. Account Information
When you create an account with Verdic, we collect:
- Email address (required for authentication and communication)
- Name and company information (optional, provided at your discretion)
- Account preferences and settings
2. API Usage Data
When you use our validation API, we collect:
- Validation requests and responses (including the AI-generated content you submit for validation)
- Project IDs and global intent configurations
- Validation results, decisions, and metrics
- API usage statistics (request counts, credit consumption, response times)
- IP addresses and request timestamps for security and analytics
Important: The AI-generated content you submit for validation may contain sensitive or confidential information. We process this data solely for the purpose of providing validation services as described in our Terms of Service.
3. Payment Information
Payment processing is handled by third-party payment processors (e.g., Stripe). We do not store your full credit card information. We only receive and store:
- Billing address and contact information
- Subscription plan and payment status
- Transaction history and invoices
4. Technical Information
We automatically collect certain technical information:
- Browser type and version
- Device information and operating system
- IP address and approximate geographic location
- Usage patterns and feature interactions
- Error logs and diagnostic information
Service Provision
We use your information to provide, maintain, and improve our validation services, including processing validation requests, managing your account, and delivering API responses.
Communication
We use your email address to send you service-related notifications, account updates, billing information, security alerts, and support responses. You can opt out of marketing communications at any time.
Analytics and Improvement
We analyze usage patterns and validation data (in anonymized and aggregated form) to improve our algorithms, enhance service performance, develop new features, and ensure system reliability.
Security and Fraud Prevention
We use your information to detect, prevent, and address security threats, fraud, abuse, and unauthorized access to our services.
Legal Compliance
We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, including:
- Cloud hosting providers (for infrastructure and data storage)
- Payment processors (for subscription and billing management)
- Analytics providers (for usage analysis and performance monitoring)
- Email service providers (for transactional and marketing emails)
All service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to government requests.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control.
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information or validation data to third parties for marketing or advertising purposes.
We implement industry-standard security measures to protect your information:
- Encryption: Data in transit is encrypted using TLS 1.3. Sensitive data at rest is encrypted using AES-256.
- Access Controls: Access to your data is restricted to authorized personnel on a need-to-know basis.
- API Key Security: API keys are hashed using bcrypt and never stored in plaintext.
- Regular Audits: We conduct regular security audits and vulnerability assessments.
- Monitoring: We monitor our systems for security threats and unauthorized access attempts.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account Data: Retained while your account is active and for a reasonable period thereafter for legal and business purposes.
- Validation Data: Stored according to your plan's data retention settings. You can request deletion of specific validation logs at any time.
- Billing Records: Retained for the period required by applicable accounting and tax laws (typically 7 years).
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal compliance.
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information and receive a copy of the data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Portability: Request transfer of your data to another service provider in a structured, machine-readable format.
- Objection: Object to processing of your information for certain purposes.
- Restriction: Request restriction of processing in certain circumstances.
- Withdraw Consent: Withdraw consent for processing where consent is the legal basis.
To exercise these rights, please contact us at hello@verdic.dev. We will respond to your request within 30 days.
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly (e.g., authentication, session management)
- Analytics Cookies: Help us understand how visitors interact with our website (e.g., page views, navigation patterns)
- Preference Cookies: Remember your settings and preferences (e.g., theme selection, language)
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our service.
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email if the changes are significant.
Your continued use of our service after the effective date of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: hello@verdic.dev
Website: Contact Page